Dunphy Ford

Name: Dunphy Ford
Address: 7700 Frankford Ave, Philadelphia, PA, 19136, US
Telephone: (215) 624-6700
Price range: $$
Rating: 4.9

4.9

★★

433 reviews

|Automotive|Philadelphia, PA 19136

7700 Frankford Ave, Philadelphia, PA 19136

(215) 624-6700

https://www.dunphyford.com/

Car Dealers, Used Car Dealers

Open now:9:00 am - 9:30 pm

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Service Specials

About

To become the world's leading consumer company for automotive products and services. Our business is driven by our consumer focus, creativity, resourcefulness, and entrepreneurial spirit. We are an inspired, diverse team. We respect and value everyone's contribution. The health and safety of our people are paramount. We are a leader in environmental responsibility. Our integrity is never compromised and we make a positive contribution to society. We constantly strive to improve in everything we do. Guided by these values, we provide superior returns to our shareholders.

4.9

★★

433 reviews

5★373

4★27

3★8

2★0

1★1

24 reviews have no rating

244 Reviews4.8Google
143 Reviews4.9Facebook
40 Reviews5.0Cars.com
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Reviews(189)

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Michele Warhurst on Facebook

★★

2 years ago

My car was recently totaled while my mechanic was road-testing the newly installed brakes (not my mechanic's fault) and I just got word yesterday that is was being declared a total loss. I went to Dunphy today, after being referred to Marty by my mechanic but when I walked in, was told that he was off today. Immediately, the gentleman greeting me could tell that I still wanted to be helped and introduced himself as John. I am writing this review 11 hours after shaking his hand. In a matter of 5 hours, they had gotten me approved with Ford Credit, found the Edge I was looking for, had it transferred from a dealer in Conshohocken, detailed, and called me to come pick it up. Phyllis offered to handle having Enterprise come pick up my rental and even assisted me in sending the title of my old car back to the insurance company. This is the 6th Ford I have purchased in my lifetime and I was BLOWN AWAY by the level of customer service I received. I would recommend Dunphy to anyone and everyone and I will be very honest - I am a really tough crowd when it comes to customer service and very hard to impress. If I could give them more than 5 stars, I would.

Business Response:

Thanks so much for the great review, Michele! We're so happy to hear you had such a great experience with us and we hope to see you again in the future!

Shirley Ann Johnson on Facebook

★★

2 years ago

On 1-31-2017, Frederick and I was greeted by John Applegate, We told him that we was looking for a Ford F-150 Sport, Black on Black, V8 engine, basically a duplicate machine of the previous one, John found the truck the same day 1-31-2017. Frederick and I are very satisfied, The customer service is Excellent, Friendly, Fabulous. I would refer John Applegate to anyone who is looking to purchase a vehicle. Thank You John Applegate you are the Best.

Business Response:

Thank you, Shirley! We appreciate hearing that you had such a wonderful experience with our dealership and that John went above and beyond to get you and Frederick into the vehicle you wanted! Thanks for choosing Dunphy and we hope to see you again in the future!

Catherine Cunliffe on Facebook

★★

2 years ago

Business Response:

Thanks, Catherine!

Louise Carpino on Facebook

★★

2 years ago

What a fabulous car buying experience! Steve is the most professional and intuitive car salesman ever. And Mark the manager was a consummate professional and a down to earth person. I’ve had a lot of experience buying cars and I can recommend Steve and Mark at Dunphy Ford, hands down over all the rest. My daughter was with me and was so impressed, she also bought a car. Don’t miss going to Dunphy Ford.

Business Response:

Thanks, Louise! We're so happy to hear that you had a wonderful experience with us and that Steve and Mark were able to help you and your daughter out! Enjoy your new vehicles!

Philly Nefl on Facebook

★★

3 years ago

Was just in for service. But Marty & Phyllis are awesome folks. Everyone there has a pleasant demeanor

Business Response:

Thanks for the wonderful review! We're happy to hear that you've had such a wonderful experience with us! Hope to see you again in the future! :)

Carole Gallagher on Facebook

★★

3 years ago

Business Response:

Thanks, Carole! Happy to see you had such a great experience with us! :)

Linda Jones on Facebook

★★

3 years ago

Business Response:

Thank you, Linda! We're happy to see that you had such a great experience with us!

John Herbert on Facebook

★★

3 years ago

I can't even count the number of cars that I along with my family members and friends have purchased from Dunphy and Mark Singer's Team. Outstanding customer service 100% of the time!

Business Response:

Thank you, John! We're happy to hear that you've had so many wonderful experiences with our dealership! Thanks for being such a loyal customer! Hope to see you again soon! :)

Patrick Dennis on Facebook

★★

3 years ago

Business Response:

Thanks, Patrick! Hope to see you again!